Updates
This page features the latest updates, statements, and key information from Air New Zealand. If you have a comment request on a specific topic, please submit a media enquiry here.
Issued by Air New Zealand Communications.
Email: media@airnz.co.nz │ Twitter: @AirNZMedia
Latest Update on New Caledonia
Update on 22 May 2025
Attribute to Air New Zealand General Manager Short Haul Lucy Hall
"Air New Zealand is resuming its Auckland–Nouméa service starting 1 November 2025. Initially, flights will operate once a week on a Saturday. This follows the New Zealand Government's decision to update its safe travel advisory level for New Caledonia.
"The resumption of services reflects our commitment to reconnecting New Zealand and New Caledonia, ensuring that travel is safe and reliable for our customers. We will continue to monitor this route closely. Passengers are encouraged to check the latest travel advisories and Air New Zealand's official channels for updates on flight schedules."
Conde Nast Traveller Readers' Choice Award Wins
Update on Friday 4 October
To be attributed to Air New Zealand Chief Customer and Sales Officer, Leanne Geraghty
"We're thrilled to be acknowledged in this year's Conde Nast Readers' Choice Awards. It's always an honour to be recognised, but particulary so when it's a vote from the readers. The achievement belongs to our incredible team, who go above and beyond every day to deliver an exceptional flying experience.
"Over the past year we've been spent a lot of focus on elevating our food offering onboard, so it's particularly exciting to see Conde Nast readers place us in the top spot in this category. We work hard to bring fresh and interesting food to our customers onboard. Our 'Taste of Aotearoa' menu is an opportunity to spotlight the unique flavours of Aotearoa, championing the regions, and it's a privilege to showcase the best our country has to offer and share that with the world. We're also proud to serve wine exclusively from New Zealand throughout the aircraft, and an incredible selection of New Zealand produced spirits and craft beer."
Out of service aircraft move to Alice Springs
Update on 27 August 2024
Air New Zealand is moving aircraft that are out of service due to ongoing engine supply challenges to storage in Alice Springs, Australia.
The dry and low humidity conditions are very suitable for aircraft storage, and the move frees up space at our Auckland hangars for its scheduled engineering and maintenance programme.
A combination of A321 and 787 aircraft will be relocated, which are currently unable to be used by the airline due to global engine supply challenges with Rolls Royce and Pratt & Whitney. The airline will have up to four of the aircraft on the ground in Alice Springs at any one time with aircraft swapping in and out as engines become available.
The first A321 will be flown to Alice Springs today. There is no customer impact.