Air New Zealand welcomes customers for busiest week

Air New Zealand is ready for its busiest week on the network since pre-COVID, as customers head to their holiday destinations around Aotearoa.
22 December 2020

The airline is expecting to welcome more than 170,000 customers on its domestic network this week across 2,589 flights. The busiest day is expected to be Christmas Eve, with the airline operating more than 420 flights – the most popular route being Auckland to Christchurch.

Air New Zealand Group General Manager Airports Chloe Surridge says it's great to see so many people connecting with loved ones around the country for a well-deserved break after what has been a very challenging year.

"Operationally, it takes a lot of work to get our customers to their holiday destinations on busy days like these. All of our teams, from flight planners right through to our airport teams, pilots and cabin crew, are working hard to connect customers with friends and family this festive season.

"We've also been working with Santa to make travelling on our aircraft even more enjoyable this year, so our younger travellers should keep an eye out for Air New Zealand elves at the airport.

"Naturally, airports are busier during this time and customers are encouraged to allow more travel time to get to the terminal. We also recommend people check in for their flight via the Air New Zealand app so they can keep up to date with the latest information on their flight."

Head to the Air New Zealand COVID-19 Information Hub for more information on travelling safely these holidays.


Issued by Air New Zealand Communications.

Email:  │  Twitter: @AirNZMedia

About Star Alliance

The Star Alliance network was established in 1997 as the first truly global airline alliance to offer worldwide reach, recognition and seamless service to the international traveller. Its acceptance by the market has been recognised by numerous awards, including the Air Transport World Market Leadership Award and Best Airline Alliance by both Business Traveller Magazine and Skytrax. The member airlines are: Aegean Airlines, Air Canada, Air China, Air India, Air New Zealand, ANA, Asiana Airlines, Austrian, Brussels Airlines, Copa Airlines, Croatia Airlines, EGYPTAIR, Ethiopian Airlines, EVA Air, LOT Polish Airlines, Lufthansa, Scandinavian Airlines, Shenzhen Airlines, Singapore Airlines, South African Airways, SWISS, TAP Air Portugal, THAI, Turkish Airlines, and United. Overall, the Star Alliance network currently offers more than 19,000 daily flights to more than 1,250 airports in 195 countries. Further connecting flights are offered by Star Alliance Connecting Partner, Juneyao Airlines.

For more information please visit Air New Zealand and Star Alliance and/or follow Star Alliance on FacebookTwitter,  YoutubeLinkedIn or Instagram.

Star Alliance Press Office: Tel: +49 69 96375 183 or email: