Air New Zealand continues to require masks on board

Following the Prime Minister's announcement today regarding the change in Alert Levels, Air New Zealand will continue to require customers to wear masks on all its domestic services.
21 September 2020

The airline continues to take extra precautions to keep customers and staff safe. While Auckland remains at Alert Level 2, face coverings/masks on domestic services will be required. Customers are welcome to bring their own, or they will be available before boarding. Air New Zealand employees at the departure gate and domestic cabin crew will also continue to wear masks.

The airline is pleased to reintroduce food and beverage services on all domestic flights from Thursday 24 September.

Due to capacity restrictions under Alert Level 2, the maximum number of people able to access any of the airline's Auckland lounges is capped at 100. All other domestic Air New Zealand lounges will operate as usual.

For the latest information, customers can check the Air New Zealand COVID-19 Hub and travel alerts.


Issued by Air New Zealand Communications.

Email:  │  Twitter: @AirNZMedia

About Star Alliance

The Star Alliance network was established in 1997 as the first truly global airline alliance to offer worldwide reach, recognition and seamless service to the international traveller. Its acceptance by the market has been recognised by numerous awards, including the Air Transport World Market Leadership Award and Best Airline Alliance by both Business Traveller Magazine and Skytrax. The member airlines are: Aegean Airlines, Air Canada, Air China, Air India, Air New Zealand, ANA, Asiana Airlines, Austrian, Brussels Airlines, Copa Airlines, Croatia Airlines, EGYPTAIR, Ethiopian Airlines, EVA Air, LOT Polish Airlines, Lufthansa, Scandinavian Airlines, Shenzhen Airlines, Singapore Airlines, South African Airways, SWISS, TAP Air Portugal, THAI, Turkish Airlines, and United. Overall, the Star Alliance network currently offers more than 19,000 daily flights to more than 1,250 airports in 195 countries. Further connecting flights are offered by Star Alliance Connecting Partner, Juneyao Airlines.

For more information please visit Air New Zealand and Star Alliance and/or follow Star Alliance on FacebookTwitter,  YoutubeLinkedIn or Instagram.

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