Air New Zealand to suspend Auckland-Shanghai service

Air New Zealand will suspend its Auckland-Shanghai service from 9 February to 29 March 2020.
1 February 2020

Air New Zealand Chief Operational Integrity and Standards Officer Captain David Morgan says the move reflects the potential consequence of international travel bans on crew logistics and a further decline in customer bookings on the route over the next two months.

"Our teams are currently putting in place alternative travel options for customers impacted by the suspension and they will be contacted directly over the coming week," Mr Morgan says.

The latest information will be published on the Travel Alerts section of the Air New Zealand website and customers are encouraged to check this, before calling the airline's contact centre. Customers are also welcome to directly message the airline through its social media channels.

Ends

Issued by Air New Zealand Communications.

Email: media@airnz.co.nz  │  Phone: +64 21 747 320  │  Twitter: @AirNZMedia

About Star Alliance

The Star Alliance network was established in 1997 as the first truly global airline alliance to offer worldwide reach, recognition and seamless service to the international traveller. Its acceptance by the market has been recognised by numerous awards, including the Air Transport World Market Leadership Award and Best Airline Alliance by both Business Traveller Magazine and Skytrax. The member airlines are: Aegean Airlines, Air Canada, Air China, Air India, Air New Zealand, ANA, Asiana Airlines, Austrian, Avianca, Brussels Airlines, Copa Airlines, Croatia Airlines, EGYPTAIR, Ethiopian Airlines, EVA Air, LOT Polish Airlines, Lufthansa, Scandinavian Airlines, Shenzhen Airlines, Singapore Airlines, South African Airways, SWISS, TAP Air Portugal, THAI, Turkish Airlines, and United. Overall, the Star Alliance network currently offers more than 19,000 daily flights to more than 1,250 airports in 195 countries. Further connecting flights are offered by Star Alliance Connecting Partner, Juneyao Airlines.

For more information please visit Air New Zealand and Star Alliance and/or follow Star Alliance on Facebook, Twitter,  Youtube, LinkedIn or Instagram.

Star Alliance Press Office: Tel: +49 69 96375 183 or email: mediarelations@staralliance.com