Air New Zealand welcomes Commerce Commission finding that New Zealand's airports aren't delivering for Kiwi consumers

Air New Zealand has welcomed the Commerce Commission's Targeted Review of Airport Regulation and urges further action to ensure New Zealand's critical airport infrastructure delivers better outcomes for Kiwi travellers as well as long-term economic growth for the country.
6 October 2025

Air New Zealand has welcomed the Commerce Commission's Targeted Review of Airport Regulation and urges further action to ensure New Zealand's critical airport infrastructure delivers better outcomes for Kiwi travellers as well as long-term economic growth for the country. 

"Airports are critical infrastructure for New Zealand and this is the second time this year that an independent review has found that their investments are not delivering long-term benefits for Kiwi consumers," says Air New Zealand Chief Executive, Greg Foran.   

"In 2023, Air New Zealand paid Auckland Airport $61 million. This year, that's risen to $144 million. By 2032, we expect to be paying them $723 million with no effective oversight of how those costs are set before they're locked in. Unfortunately, it's New Zealanders who will bear the brunt of these increases. Add in another $244 million in government agency fees and levies and the bill climbs to $967 million in 2032. And Auckland is just one of 48 ports we operate from. 

"We welcome the Commerce Commission's report and its recommendations to enable earlier oversight of large airport spend. The report also highlighted significant gaps in how the current oversight regime works and called for targeted changes. These changes may well achieve what we had hoped to accomplish through an inquiry. This is not a vote of confidence in the status quo, and the Commission's recommendations should be acted on with urgency before further costs are locked in and passed on to everyday Kiwi travellers and businesses," says Greg Foran. 

The Commerce Commission's report has highlighted a timing gap that reduces its ability to influence outcomes before they are locked in, and that the options available to them through a Section 56 inquiry aren't fit for purpose. 

"As the national airline - and the only airline from New Zealand that is flying to 20 different airports around the country - we support sensible investment. But airports do not work in isolation, and the level of their investment must be at a scale that both airlines and passengers can afford - not just in a few years, but over the long-term. 

"Airport charges across the country are one of our fastest-growing cost. As just one example, without regulatory change, economic analysis shows that Auckland Airport's current pricing settings could result in 3.9 million fewer domestic passenger journeys by 2032 because domestic air travel around New Zealand will be less affordable. That suppresses growth. 

"Auckland Airport claims their charges are going up by $1.26 a year, but that figure leaves out the cost of their multi-billion-dollar terminal, which isn't due to open until after 2027 and therefore isn't reflected in current prices. The airport has never publicly disclosed what that terminal will mean for passenger pricing and under the current regime they don't have to. That's exactly the kind of issue the Commission is concerned about.  

"Until the rules change, Kiwi consumers will keep hearing modest figures from airports while the real costs build quietly in the background. By the time they have to disclose the true cost, it will be too late for anyone to intervene and ensure that airport investment genuinely supports New Zealand's long-term economic growth," says Greg Foran. 

ENDS 

Issued by Air New Zealand Communications

Email: media@airnz.co.nz  │  Phone: +64 21 747 320 

 

About Air New Zealand

 

Air New Zealand's story started in 1940, first taking to the skies between Auckland and Sydney on a flying boat - a Short S30. Known for its warm Kiwi hospitality, today, the airline has operating aircraft ranging from Boeing 787-9 Dreamliners and Airbus A320s to ATRs and Q300s, offering customers comfort in the latest most efficient jets and turboprops. It's a modern fuel-efficient fleet with an average age of 9.9 years. Air New Zealand's global network of passenger and cargo services centres around New Zealand. In 2024, the airline flew more than 16 million passengers. Air New Zealand was named 2025 World's Safest Airline by the Australian rating service AirlineRatings.com, highlighting the airline's laser-focus on safety.

 

Air New Zealand has a well-connected domestic business, connecting customers and cargo to 20 different regions around New Zealand. Internationally, the airline has direct flights to major cities across Australia, the Pacific Islands, Asia and North America, and through its strong relationships with alliance partners, offers customers more choice and convenience to connect further afield to hundreds of destinations. Air New Zealand has a particular focus on sustainability and its Sustainability Framework helps guide the airline's efforts in tackling some of New Zealand's and the world's most complex challenges. Airpoints, Air New Zealand's loyalty programme, is seen as the most valuable loyalty programme in New Zealand with more than 4 million members. It allows members to earn Airpoints Dollars™ and Status Points for VIP benefits in the air and on the ground. Air New Zealand aircraft are proudly identified by its distinct tail livery of the Mangōpare, the Māori symbol of the hammerhead shark which represents strength, tenacity, and resilience.

 

About Star Alliance

 

The Star Alliance network was established in 1997 as the first truly global airline alliance, based on a customer value proposition of global reach, worldwide recognition and seamless service. Since inception, it has offered the largest and most comprehensive airline network, with a focus on improving customer experience across the Alliance journey.

The member airlines are: Aegean Airlines, Air Canada, Air China, Air India, Air New Zealand, ANA, Asiana Airlines, Austrian, Avianca, Brussels Airlines, Copa Airlines, Croatia Airlines, EGYPTAIR, Ethiopian Airlines, EVA Air, LOT Polish Airlines, Lufthansa, Scandinavian Airlines, Shenzhen Airlines, Singapore Airlines, South African Airways, SWISS, TAP Air Portugal, THAI, Turkish Airlines, and United.

Overall, the Star Alliance network currently offers more than 16,000 daily flights to almost 1,200 airports in 186 countries. Further connecting flights are offered by Star Alliance Connecting Partners Juneyao Airlines and THAI Smile Airways.

 

For more information about Air New Zealand visit www.airnewzealand.com and for more information about Star Alliance visit www.staralliance.com