A love letter to New York

17 September 2023

Dear NYC,

After 365 wonderful days, 311 glorious flights and thousands of thrilled customers later, we're celebrating our best ultra-long-distance relationship to date.  

The relationship began at 5pm on 17 September 2022 and boy was it love at first sight. Soaring through the skies at 43,000ft it was clear we would be in it for the long haul. 

Every relationship comes with its baggage and this one was no different. We've carried thousands of bags and while 65 were (temporarily) left behind, we made sure everyone was reunited with its partner. 

We flirted with some troublesome weather, but we'll never forget the three romantic dates we spent together in the tropics. And while it doesn't happen often, we know it's always there if we need to refuel our relationship. 

We're the first to admit that long distance isn't always easy, but with commitment, being direct and doing our best to always be on time, we've made it work. We're so lucky to have the full support of our airline whānau to help our relationship thrive. 

Our love language is acts of service and over the year we've shared more than 112,000 meals, 24,000 glasses of bubbles and cuddled up to watch 344,000 hours of movies together (no Inflight Entertainment and Chill). Nothing says quality time like ultra-long-haul. 

We know someone else has turned up on the scene but we're not the jealous type. We both know who offers a better service in the sky. 

Around this time next year, we might look a little different. We're going in for a FACE lift and knocking 19 years off our age. But don't worry we'll still be the same Kiwi you fell in love with all those days ago. 

So here's to our continued journey together. May it be full of clear skies, happy customers and memories to last a lifetime.

Happy anniversary New York – you're forever our favourite route.



Air New Zealand




Issued by Air New Zealand Communications.

Email: media@airnz.co.nz │Twitter: @AirNZMedia

About Air New Zealand

Air New Zealand's story started in 1940, first taking to the skies between Auckland and Sydney on a flying boat - a Short S30. Known for its warm Kiwi hospitality, today, the airline has 104 operating aircraft ranging from Boeing 787-9 Dreamliners and Airbus A320s to ATRs and Q300s, offering customers comfort in the latest most efficient jets and turboprops. It's a modern fuel-efficient fleet with an average age of 7.3 years. Air New Zealand's global network of passenger and cargo services centres around New Zealand. Pre-Covid, the airline flew more than 17 million passengers every year, with 3,400 flights per week. Air New Zealand was recently named the World's Safest Airline by the Australian rating service AirlineRatings.com, highlighting the airline's laser-focus on safety. Last year, Air New Zealand won Best Corporate Reputation in New Zealand – 8th year in a row.

Air New Zealand has a well-connected domestic business, connecting customers and cargo to 20 different regions around New Zealand. Internationally, the airline has direct flights to major cities across Australia, Asia, the Pacific Islands and the US, and through its strong relationships with alliance partners, offers customers more choice and convenience to connect further afield to hundreds of destinations. Air New Zealand has a particular focus on sustainability and its Sustainability Framework  helps guide the airline's efforts in tackling some of New Zealand's and the world's most complex challenges. Air New Zealand aircraft are proudly identified by its distinct tail livery of the Mangōpare, the Māori symbol of the hammerhead shark which represents strength, tenacity, and resilience.


About Star Alliance

Air New Zealand is proud to be a member of Star Alliance. The Star Alliance network was established in 1997 as the first truly global airline alliance to offer worldwide reach, recognition and seamless service to the international traveller. Its acceptance by the market has been recognized by numerous awards, including the Air Transport World Market Leadership Award and Best Airline Alliance by both Business Traveller Magazine and Skytrax. The member airlines are: Aegean Airlines, Air Canada, Air China, Air India, Air New Zealand, ANA, Asiana Airlines, Austrian, Avianca, Brussels Airlines, Copa Airlines, Croatia Airlines, EGYPTAIR, Ethiopian Airlines, EVA Air, LOT Polish Airlines, Lufthansa, Scandinavian Airlines, Shenzhen Airlines, Singapore Airlines, South African Airways, SWISS, TAP Portugal, Turkish Airlines, THAI and United. Overall, the Star Alliance network currently offers more than 18,500 daily flights to 1,321 airports in 193 countries.